Chief Operating Officer, Eddie Hathcoat
In 2009, the Board of Trustees of the Indian Health Care Resource Center of Tulsa (IHCRC), its management and employees welcomed Eddie L. Hathcoat as the new Chief Operating Officer (COO) of our organization. In this position, Mr. Hathcoat has taken on an expanded role with a broader scope of responsibilities than his predecessors who previously served in the Clinic Administrator position. By design, the COO position places Mr. Hathcoat second in command at IHCRC.
Administration and Operational Support
Indian Health Care Resource Center of Tulsa, Inc. is a private, nonprofit Oklahoma corporation with a locally elected Board of Trustees. IHCRC is a community-based organization, which manages its own affairs. IHCRC is not controlled by any tribe, the Indian Health Service or any other agency. With an annual operating budget of over $17 million, the delivery of comprehensive health care at Indian Health Care Resource Center is supported by a highly capable and efficient administrative and business operations staff.
Administrative and Facility Staff
The Administrative Officer and the administrative staff provide support to the CEO and the various clinical operating departments. IHCRC employs a workforce of more than 135 full and part-time employees, and also contracts for health care specialists, facility and landscape maintenance and security. Indian Health Care is proud to be a significant minority employer of American Indians, attracting a qualified, culturally sensitive work force. The administrative staff performs many roles, including human relations, staff training, credentialing, reception, correspondence, security and property management.
The Public Relations Manager directs the agency's community relations and marketing programs. Working in partnership with the CEO, the Credentialing and Volunteer Coordinator and the Director of Planning and Development, the Public Relations Specialist maintains an active calendar of meetings, which keeps Indian Health Care engaged in a variety of community development activities. The Public Relations Manager also assists the IHCRC Board of Trustees in plan and present the annual "Dance of the Two Moons" fund raising event to support the agency's health programs for children.
Planning and Development
The Planning and Development Department researches grants and submits proposals for funding to governmental, corporate and philanthropic organizations to support the operation of IHCRC. The department works closely with the IHCRC Board of Trustees in support of the agency's strategic planning process. The Planning and Development Director actively participates in a wide range of community and state health planning meetings, some of which include Tulsa Indian Community Advisory Team, Tulsa Children's Consortium, Tulsa County Pathways to Health, the Tulsa County Wellness Partnership, the Tulsa Food Security Council, the Tobacco Free Coalition for Tulsa County, the Oklahoma Fit Kids Coalition, the Tulsa Metropolitan Human Services Commission, the Tulsa Metro Chamber Health Care Task Force, the Oklahoma Primary Care Association.
IHCRC operates with grants, contracts, philanthropic support and third-party insurance reimbursements. Since its founding in 1976, Indian Health Care has maintained a sound fiscal posture and has never had an operating year in which expenses exceeded revenues.
Under the directions of the CFO, the finances of IHCRC are managed using a comprehensive, computerized fund accounting system. The organization continues to make substantial investments in information technology upgrades to support its state-of-the-art computer network. These information systems provide the "backbone" that supports the agency's medical practice management systems, performance improvement and quality assurance functions, accounting and inventory systems and office productivity software.