EMPLOYEE

JOB DESCRIPTION AND

PERFORMANCE  EVALUATION

Employee Name:

Date:

Position Title:

Youth Activity Specialist

Department:

Health and Wellness

Manager:

Director of Health and Wellness

Reviewing Period Of

January 2007 – December 2007

Standard

Defined By

Always

Frequent

In

Frequent

Never

SERVICE

-Responds to customer needs, regardless.

Makes immediate eye contact, acknowledge other with a smile.

Makes a “positive first impression” a top priority.

Responds to difficult situations with self control and a positive attitude.

Demonstrates “service recovery” behaviors, as appropriate.

Makes sure others are satisfied with results.

PERFORMANCE

-Achieves excellence.

Exceeds expectations of supervisor, co-workers, and patients.

Displays sensitivity to any inconvenience others may encounter.

Shows appreciation by saying “thank you.”

Makes “excellence” the goal in all endeavors.

Ensures a safe environment for all others.

INTEGRITY

-Lives the values and Mission Statement.

Separates “personal” issues from work.

Respects, honors & demonstrates confidentiality of patient information. HIPAA

Does not talk of job related issues to or in front of patients and others.

Displays and encourages a positive image and attitude.

Demonstrates neat appearance and appropriate dress, wears ID badge.

RESPECT

-Honors all individuals.

Listens first, does not jump to conclusions or pre-judge situation.

Acknowledges the perception of others.

Appreciates and respects differences in opinions and approaches.

Acknowledges customer immediately. Make’s them feel welcome.

Knocks on doors before entering. Fully explains intentions to others.

INNOVATION

-Improves constantly.

Strives to turn a negative situation into a positive outcome.

When doesn’t know the answer, find’s someone who does.

Accepts change and contributes to the change effort.

Effectively utilizes resources to minimize costs.

When assigned work is complete, seeks additional tasks.

TEAMWORK

-Trusts and cooperates.

Communicates effectively and courteously.

Takes the initiative to help others.

Treats all staff as members of one cohesive team.

Holds each other accountable for the success of the team.

Respects team by being at work on time and demonstrating regular attendance.

SECTION “A” TOTAL

TITLE:

Youth Activity Specialist

FLSA STATUS:

Non-Exempt

DEPARTMENT:

Health and Wellness

REVIEW DATE:

January 2007 – December 2007

REPORTS TO:

Director of Health and Wellness

Works under general supervision performing complex duties following established procedures.  Provides promotion of health and disease prevention education, youth and family services and advocacy, asset-building services, mentor training, and collaborate with program partners. 

RESPONSIBILITY

Always

Frequent

In

Frequent

Never

1.

Conduct community-based component of health promotion and disease prevention (HP/DP) program in conjunction with YMCA, Salvation Army Boys & Girls Clubs, UNITY, Camp Fire USA, All Nations Indian Youth, Tulsa Public Schools Indian Education, Tulsa Public Schools Ropes Challenge Course.

2.

Provide support services such as information and referral to community resources, advocacy, and youth development.

3.

Perform required reports, records, documentation, and data collection timely and accurately.

4.

Assist with various health promotion programs, including youth/family wellness programs, health fairs, and pow wows.

5.

Demonstrates ability to be a positive role model for the youth and parents in the program.

6.

Develops brochures, pamphlets, charts, and other materials to augment health promotion/disease prevention information to community groups, individual clients, and school-site population.

7.

Develops effective approaches to recruit Indian youth into the program.

8.

Complies with all AAAHC standards and requirements such as annual TB test, CPR and CEU if applicable.

9.

Interacts and communicates with fellow staff in a way that promotes a harmonious and cooperative working environment.

10.

Complies with all safety rules and regulations. Follows proper safety procedures and utilizes proper protective equipment at all times.

11.

Displays strong written and oral communication skills.

12.

Exhibits maturity and the ability to deal effectively and professionally with patients and staff.

13.

Displays a “customer first” approach to problem solving.

14.

Maintains current knowledge of, and participates in, compliance efforts associated with the Government Performance Results Act (GPRA).  Captures data as appropriate.

15.

Performs other duties as assigned.

SECTION “B” TOTAL

Knowledge, Skills, Abilities

Bachelor’s degree in Health/Physical Education, Psychology, Education, Counseling, or related area.

CPR Certification.

Ability to demonstrate a special understanding of Indian culture. Familiarity with Native American health care trends.

Intermediate computer skills.  Proficient in MS Office and/or additional applicable software applications.

Strong written and oral communication skills.  Excellent interpersonal skills.

Ability to multi-task and work independently, demonstrating initiative and accuracy in work results.

Must have a valid Oklahoma driver’s license, good driving record and proof of valid liability insurance.

Working Conditions

Individuals may need to sit or stand as needed. Must be physically fit and active in order to work with children and adults.  Physical activity required. May include lifting or moving up to 50 pounds of equipment. Environment will vary depending on location.  Travel outside the Clinic required.  Flexible work schedule may be required, such as evenings and weekends.

ACCOMPLISHMENTS:

AREAS NEEDING IMPROVEMENT:

GOAL’S FOR UPCOMING YEAR: