EMPLOYEE

JOB DESCRIPTION AND

PERFORMANCE  EVALUATION

Employee Name:

Date:

Position Title:

Tutor(After School Program)

Department:

Health Education and Wellness

Supervisor:

Youth Program Coordinator

Reviewing Period Of

Standard

Defined By

Always

Frequent

In

Frequent

Never

SERVICE

-Responds to customer needs, regardless.

Makes immediate eye contact, acknowledge other with a smile.

Makes a “positive first impression” a top priority.

Responds to difficult situations with self control and a positive attitude.

Demonstrates “service recovery” behaviors, as appropriate.

Makes sure others are satisfied with results.

PERFORMANCE

-Achieves excellence.

Exceeds expectations of supervisor, co-workers, and patients.

Displays sensitivity to any inconvenience others may encounter.

Shows appreciation by saying “thank you.”

Makes “excellence” the goal in all endeavors.

Ensures a safe environment for all others.

INTEGRITY

-Lives the values and Mission Statement.

Separates “personal” issues from work.

Respects, honors & demonstrates confidentiality of patient information. HIPAA

Does not talk of job related issues to or in front of patients and others.

Displays and encourages a positive image and attitude.

Demonstrates neat appearance and appropriate dress, wears ID badge.

RESPECT

-Honors all individuals.

Listens first, does not jump to conclusions or pre-judge situation.

Acknowledges the perception of others.

Appreciates and respects differences in opinions and approaches.

Acknowledges customer immediately. Make’s them feel welcome.

Knocks on doors before entering. Fully explains intentions to others.

INNOVATION

-Improves constantly.

Strives to turn a negative situation into a positive outcome.

When doesn’t know the answer, find’s someone who does.

Accepts change and contributes to the change effort.

Effectively utilizes resources to minimize costs.

When assigned work is complete, seeks additional tasks.

TEAMWORK

-Trusts and cooperates.

Communicates effectively and courteously.

Takes the initiative to help others.

Treats all staff as members of one cohesive team.

Holds each other accountable for the success of the team.

Respect team by being at work on time. Demonstrates regular attendance.

SECTION “A” TOTAL

TITLE:

Tutor(After School Program

FLSA STATUS:

Part Time

DEPARTMENT:

Health Education and Wellness

REVIEW DATE:

REPORTS TO:

Youth Program Coordinator

To tutor and assist students in academic achievement by meeting them on a weekly basis to help with homework, clarify learning  problems and work on study skills during the IHCRC after school program at Allen Bowden Public Schools and Jane Addams Elementary.  Funded by a Tobacco Settlement Endowment Trust.

RESPONSIBILITY

Always

Frequent

In

Frequent

Never

1.

Meet with students in small group basis to give learning assistance.

2.

Visit class (es) of students you are tutoring and helping with homework by making contact with the instructor at least once to obtain any necessary course syllabi or materials.

3.

Make a determination as to the most effective method of providing assistance to the students and implement that plan.

4.

Perform required reports, records, documentation, and data collection.

5.

Assist with additional duties as needed, for example, leading and monitoring students to other activities, pick up and clean up after tutoring and activities.

6.

Maintain professional standards and accountability in all aspects of job.

7.

Provide positive role model for youth and parents in programs.

8.

Develop effective approaches to recruit Indian youth into the program & make clinic referrals for all Indian children.

9.

Inform Program Coordinator of potential problems

11.

Complies with all AAAHC standards and requirements such as annual TB test, CPR and CEU and other applicable requirements.

12.

Interacts and communicates with fellow staff in a way that promotes a harmonious and cooperative working environment.

13.

Complies with all safety rules and regulations. Follows proper safety procedures and utilizes proper protective equipment at all times.

14.

Displays strong written and oral communication skills.

15.

Exhibits maturity and the ability to deal effectively and professionally with patients and staff.

16.

Displays a “customer first” approach to problem solving.

17.

Maintains current knowledge of, and participates in, compliance efforts associated with the Government Performance Results Act (GPRA). Captures data as appropriate.

18.

Performs other duties as assigned.

SECTION “B” TOTAL

Knowledge, Skills, Abilities

Bachelor’s degree in Health/Physical Education, Psychology, Education, Counseling, or other applicable area is preferred. 

Two years of college plus experience in youth programs can be substituted.

Must have valid Oklahoma Drivers License and insurance.

Working Conditions

FACILITIES:   Must be physically fit and active in order to work with children and adults, able to participate in all types of physical activities and move equipment up to 50 pounds.

ACCOMPLISHMENTS:

AREAS NEEDING IMPROVEMENT:

GOAL’S FOR UPCOMING YEAR: