EMPLOYEE

JOB DESCRIPTION AND

PERFORMANCE  EVALUATION

Employee Name:

Date:

Position Title:

Substance Abuse Counselor

Department:

Behavioral Health

Manager:

Director of Human Services

Reviewing Period Of

Standard

Defined By

Always

Frequent

In

Frequent

Never

SERVICE

-Responds to customer needs, regardless.

Makes immediate eye contact, acknowledge other with a smile.

Makes a “positive first impression” a top priority.

Responds to difficult situations with self control and a positive attitude.

Demonstrates “service recovery” behaviors, as appropriate.

Makes sure others are satisfied with results.

PERFORMANCE

-Achieves excellence.

Exceeds expectations of supervisor, co-workers, and patients.

Displays sensitivity to any inconvenience others may encounter.

Shows appreciation by saying “thank you.”

Makes “excellence” the goal in all endeavors.

Ensures a safe environment for all others.

INTEGRITY

-Lives the values and Mission Statement.

Separates “personal” issues from work.

Respects, honors & demonstrates confidentiality of patient information.  HIPAA

Does not talk of job related issues to or in front of patients and others.

Displays and encourages a positive image and attitude.

Demonstrates neat appearance and appropriate dress, wears ID badge.

RESPECT

-Honors all individuals.

Listens first, does not jump to conclusions or pre-judge situation.

Acknowledges the perception of others.

Appreciates and respects differences in opinions and approaches.

Acknowledges customer immediately. Make’s them feel welcome.

Knocks on doors before entering. Fully explains intentions to others.

INNOVATION

-Improves constantly.

Strives to turn a negative situation into a positive outcome.

When doesn’t know the answer, find’s someone who does.

Accepts change and contributes to the change effort.

Effectively utilizes resources to minimize costs.

When assigned work is complete, seeks additional tasks.

TEAMWORK

-Trusts and cooperates.

Communicates effectively and courteously.

Takes the initiative to help others.

Treats all staff as members of one cohesive team.

Holds each other accountable for the success of the team.

Respects team by being at work on time and demonstrating regular attendance.

SECTION “A” TOTAL

TITLE:

Substance Abuse Counselor

FLSA STATUS:

Exempt

DEPARTMENT:

Behavioral Health

REVIEW DATE:

REPORTS TO:

Director of Human Services

Works under general supervision performing complex duties following established procedures.  Responsible for providing counseling to clients who either are substance abusers or are affected by substance abuse.  Specializing in individualized outpatient treatment by performing diagnostic evaluations, in addition to individual and/or group outpatient counseling. Works with adolescents and families.

RESPONSIBILITY

Always

Frequent

In

Frequent

Never

1.

Provides initial evaluations to determine whether or not patients have problems with alcohol and/or street drugs which adversely affect their ability to function in society as a worker, spouse, or parent.

2.

Provides individualized treatment to patient, which may include a combination of individual, group, or family therapy.

3.

Provides education regarding substance abuse as required by the State of Oklahoma.

4.

Completes all paperwork, SAS in order to document delivery of services and be compensated in a timely manner.

5.

Corresponds with the courts, and tribal welfare agencies regarding results of evaluation and treatment.

6.

Completes all ICIS forms required by the State and SOAP notes required by IHS in a timely manner.

7.

Contacts active clients at least monthly.

8.

Staffs all pertinent cases as appropriate.

9.

Complies with all AAAHC standards and requirements such as annual TB test, CPR and CEU if applicable.

10.

Interacts and communicates with fellow staff in a way that promotes a harmonious and cooperative working environment.

11.

Complies with all safety rules and regulations. Follows proper safety procedures and utilizes proper protective equipment at all times.

12.

Displays strong written and oral communication skills.

13.

Exhibits maturity and the ability to deal effectively and professionally with patients and staff.

14.

Displays a “customer first” approach to problem solving.

15.

Maintains current knowledge of, and participates in, compliance efforts associated with the Government Performance Results Act (GPRA).  Captures data as appropriate.

16.

Performs other duties as assigned.

SECTION “B” TOTAL

Knowledge, Skills, Abilities

Masters degree in Social Science field with one year of experience working with chemically dependent persons.

Licensed Alcohol and Drug Counselor (LADC).  Current and valid Oklahoma licensure.

CPR Certification.

Special understanding of Indian culture.  Understanding of mental health, substance abuse, chemical dependency, economic, and social problems relating to American Indians.

Intermediate computer skills.  Proficient in MS Office and/or additional applicable software programs.

Strong written and oral communication skills.  Excellent interpersonal skills.

Ability to multi-task and work independently, demonstrating initiative and accuracy in work results.

Must have a valid Oklahoma driver’s license, good driving record and proof of valid liability insurance.

Working Conditions

Individuals may need to sit or stand as needed. May require walking throughout the building as necessary throughout the day.  May include lifting up to 15 pounds for files and other office needs. Primary environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.  There will be some traveling.  Flexible work schedule may be required for evening group meetings.

ACCOMPLISHMENTS:

AREAS NEEDING IMPROVEMENT:

GOAL’S FOR UPCOMING YEAR: