EMPLOYEE

JOB DESCRIPTION AND

PERFORMANCE  EVALUATION

Employee Name:

Date:

Position Title:

Licensed Clinical Social Worker

Department:

Behavioral Health

Manager:

Behavioral Health Supervisor

Reviewing Period Of

January 2008 – December 2008

Standard

Defined By

Always

Frequent

In

Frequent

Never

SERVICE

-Responds to customer needs, regardless.

Makes immediate eye contact, acknowledge other with a smile.

Makes a “positive first impression” a top priority.

Responds to difficult situations with self control and a positive attitude.

Demonstrates “service recovery” behaviors, as appropriate.

Makes sure others are satisfied with results.

PERFORMANCE

-Achieves excellence.

Exceeds expectations of supervisor, co-workers, and patients.

Displays sensitivity to any inconvenience others may encounter.

Shows appreciation by saying “thank you.”

Makes “excellence” the goal in all endeavors.

Ensures a safe environment for all others.

INTEGRITY

-Lives the values and Mission Statement.

Separates “personal” issues from work.

Respects, honors & demonstrates confidentiality of patient information.  HIPAA

Does not talk of job related issues to or in front of patients and others.

Displays and encourages a positive image and attitude.

Demonstrates neat appearance and appropriate dress, wears ID badge.

RESPECT

-Honors all individuals.

Listens first, does not jump to conclusions or pre-judge situation.

Acknowledges the perception of others.

Appreciates and respects differences in opinions and approaches.

Acknowledges customer immediately. Make’s them feel welcome.

Knocks on doors before entering. Fully explains intentions to others.

INNOVATION

-Improves constantly.

Strives to turn a negative situation into a positive outcome.

When doesn’t know the answer, find’s someone who does.

Accepts change and contributes to the change effort.

Effectively utilizes resources to minimize costs.

When assigned work is complete, seeks additional tasks.

TEAMWORK

-Trusts and cooperates.

Communicates effectively and courteously.

Takes the initiative to help others.

Treats all staff as members of one cohesive team.

Holds each other accountable for the success of the team.

Respects team by being at work on time and demonstrating regular attendance.

SECTION “A” TOTAL

TITLE:

Licensed Clinical Social Worker

FLSA STATUS:

Exempt

DEPARTMENT:

Behavioral Health

REVIEW DATE:

January 2008 – December 2008

REPORTS TO:

Behavioral Health Supervisor

Works under general supervision performing complex duties following established procedures.  Responsible for providing direct clinical services including diagnostic evaluations, therapy and educational groups, which are consistent with accepted standards of clinical practice and Indian culture.

RESPONSIBILITY

Always

Frequent

In

Frequent

Never

1.

Completes diagnostic evaluations on new patients, which include DSM-IV diagnosis and treatment plan.

2.

Provides crises intervention services as needed.

3.

Provides individual, marital, family, and group psychotherapy.

4.

Make referrals to other agencies for services available in the community, which are needed by our clients.

5.

Interface with provider staff through case management.

6.

Maintains records and provides services, which meet or exceed State certification standards for outpatient mental health programs.

7.

Recommends revisions to mental health policies and procedures manual.

8.

Assists in the identification of health trends and needs of the target client population.

9.

Complies with all AAAHC standards and requirements such as annual TB test, CPR and CEU if applicable.

10.

Interacts and communicates with fellow staff in a way that promotes a harmonious and cooperative working environment.

11.

Complies with all safety rules and regulations. Follows proper safety procedures and utilizes proper protective equipment at all times.

12.

Displays strong written and oral communication skills.

13.

Exhibits maturity and the ability to deal effectively and professionally with patients and staff.

14.

Displays a “customer first” approach to problem solving.

15.

Maintains current knowledge of, and participates in, compliance efforts associated with the Government Performance Results Act (GPRA).  Captures data as appropriate.

16.

Performs other duties as assigned.

SECTION “B” TOTAL

Knowledge, Skills, Abilities

Masters degree in a related field.  2+ years experience working in mental health field.

Current and valid Oklahoma LCSW licensure.

CPR certification.

Special understanding of Indian culture.  Understanding of mental health, substance abuse, chemical dependency, economic, and social problems relating to American Indians.

Intermediate computer skills.  Proficient in MS Office and/or additional applicable programs.

Strong written and oral communication skills.  Excellent interpersonal skills.

Ability to multi-task and work independently, demonstrating initiative and accuracy in work results.

Working Conditions

Individuals may need to sit or stand as needed. May require walking throughout the building as necessary throughout the day.  May include lifting up to 15 pounds for files and other office needs. Primary environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

ACCOMPLISHMENTS:

AREAS NEEDING IMPROVEMENT:

GOAL’S FOR UPCOMING YEAR: